Troubleshooting Steps
- Most issues with Personal Video Guidance are resolved by updating your Adobe Flash Player especially for Apples. Here is a video showing you how in MP4, MOV, or Flash format.
- If your internet connection is slow or erratic, PVG can become unresponsive or confused. This can be hard to fix: try interrupting your kids if they are playing video games, and avoid Netflix time (when people come home from work and turn on internet TV).
- Check Frequently Asked Questions for PVG Students and Patients
- Check Frequently Asked Questions for PVG Teachers, Nurses and Administrators
- Contact us for personal support